Overview

Welcome to Elite Recovery! The terms “we,” “us,” and “our” refer to Elite Recovery. We operate this store and website—including all related information, content, features, tools, products, and services—to provide you, the customer, with a curated shopping experience (the “Services”). Elite Recovery is powered by Shopify, which enables us to provide these Services.

The following terms and conditions, along with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they include important legal information, including disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

1. Access and Account

By accepting these Terms, you confirm that you are at least the age of majority in your state or province of residence and that you consent to allow any minor dependents to use the Services through devices you own, manage, or purchase.

To use the Services—including browsing our store or making a purchase—you may need to provide information such as your email, billing and shipping address, and payment details. You confirm that this information is accurate, current, and complete, and that you have the legal right to provide it.

You are responsible for maintaining the security of your account and for all activity that occurs under your credentials. You may not transfer or assign your account to anyone else.

2. Our Products

We aim to provide accurate representations of our products and services. However, the appearance (e.g., color or detail) may vary depending on your device and settings.

We do not guarantee that the appearance, quality, or functionality of products will meet your expectations.

Product descriptions are subject to change without notice. We may limit quantities or discontinue items at our discretion, including by location or customer.

3. Orders

Placing an order is an offer to purchase. We reserve the right to accept or decline any order at our discretion. No order is considered accepted until we confirm receipt and process payment.

Please review your order carefully. Once accepted, changes or cancellations may not be possible. However, please contact us as soon as possible and we’ll do our best to accommodate your request where feasible.

All purchases are subject to our Refund Policy. You confirm that your purchase is for personal or household use, not for resale or export.

4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the one shown at checkout and confirmed in your order email.

Unless stated otherwise, prices do not include taxes, shipping, customs, or import charges.

Online prices may differ from those in physical or third-party stores. Some promotions may have separate terms that override these Terms.

You agree to provide accurate and up-to-date purchase and account information. This includes updating your payment methods and contact details as needed.

You confirm that:

• The credit card information you provide is accurate.
  

• You’re authorized to use that card.
  

• Your card issuer will honor the charges.
  

• You agree to pay all posted charges, including taxes and shipping.
  

5. Shipping and Delivery

We strive to ensure timely delivery, but please note that delivery times are estimates and may vary due to factors outside our control (such as carrier delays). We’ll keep you updated if we become aware of any significant issues.

6. Intellectual Property

All content and features on the Services—including text, graphics, logos, images, and software—are owned by Elite Recovery or its licensors and protected by intellectual property laws.

You may only use the Services for personal, non-commercial purposes. You may not copy, modify, distribute, or exploit any material without our written consent.

Our trademarks and branding may not be used without permission. Shopify’s trademarks and other third-party trademarks remain the property of their respective owners.

7. Optional Tools

Third-party tools may be offered as part of the Services. We do not control or endorse them and provide them “as is” and “as available.”

You use such tools at your own risk and are responsible for reviewing third-party terms.

Future updates or tools may also be subject to these Terms.

8. Third-Party Links

The Services may include links to third-party websites or content. We are not responsible for their accuracy, content, or practices.

You access third-party content at your own risk. Please review their policies before engaging with them. All complaints or claims should be directed to the relevant third party.

9. Relationship with Shopify

Elite Recovery uses Shopify to power the Services. However, all purchases are made directly with Elite Recovery. Shopify is not responsible for any transactions, products, or services. Elite Recovery is solely responsible for your orders and transactions. Shopify provides the platform but does not manage or fulfill your purchases.

10. Privacy Policy

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

Because Shopify hosts the Services, they may process and store your data, including in other countries. Please review our Privacy Policy for details on how your data is used and shared.

11. Feedback

By submitting any ideas, reviews, or suggestions (collectively, “Feedback”), you grant us a perpetual, royalty-free license to use, modify, and distribute your Feedback for any purpose.

You confirm that:

• You own or have rights to the Feedback.
  

• You disclose any compensation received.
  

• Your Feedback complies with these Terms.
  

We are not obligated to use, respond to, or compensate you for Feedback.

You agree not to submit Feedback that violates laws, infringes rights, contains harmful material, or misrepresents your identity.

12. Errors and Inaccuracies

Occasionally, the Services may contain errors or omissions related to pricing, product descriptions, or availability. We reserve the right to correct these and cancel orders, if necessary, even after an order is submitted.

13. Prohibited Uses

You agree not to use the Services:

• For unlawful or harmful purposes.
  

• To violate laws or infringe rights.
  

• To harass, defame, or impersonate others.
  

• To spread false or harmful content.
  

• To send spam or unauthorized promotions.
  

• To compromise security or functionality.
  

We may suspend or terminate access for violations.

14. Termination

We may suspend or terminate your access at any time, without notice. The following sections remain in effect after termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, and Governing Law.

15. Disclaimer of Warranties

Products are provided as described by the manufacturer and covered by any applicable warranties. Please refer to our Return & Refunds Policy for details. We do not guarantee that your use will be uninterrupted or error-free. You use the Services at your own risk.

Some jurisdictions do not allow disclaimers of implied warranties, so these may not apply to you.

16. Limitation of Liability

To the extent permitted by law, Elite Recovery, Shopify, and their respective affiliates, officers, and agents are not liable for any direct or indirect damages, including lost profits, data, or other losses arising from your use of the Services or products.

17. Indemnification

You agree to indemnify and hold harmless Elite Recovery, Shopify, and affiliates from claims arising from your breach of these Terms, violations of law, or misuse of the Services.

We may control the defense of any such claim, and you agree to cooperate.

18. Severability

If any part of these Terms is deemed unenforceable, it will still be enforced to the maximum extent possible. The rest of the Terms remain in effect.

19. Waiver and Entire Agreement

Our failure to enforce any part of these Terms does not waive our right to do so later. These Terms, including any posted policies, are the full agreement between you and us, superseding all prior communications.

20. Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.

21. Governing Law

These Terms are governed by the laws of the United States. You agree to the exclusive jurisdiction of those courts.

22. Headings

Headings are for convenience only and do not affect the interpretation of these Terms.

23. Changes to These Terms

You may review the latest version of these Terms at any time on this page. We may update them from time to time. Material changes will be communicated as required by law. Your continued use of the Services after updates constitutes acceptance.

24. Contact Information

For questions about these Terms, contact us at:

Business Name: Elite Recovery
Email: support@geteliterecovery.com
Telephone: (351) 208-2793
Customer Service Hours: Monday - Friday 8am - 4pm CST